The Glow Company Postage Policy - What You Should Know
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GLOWCO INTERNATIONAL PTY LTD - Postage Policy

  1. General Information

    • All orders are processed within 1-3 business days.
    • If there is a significant delay in shipment, we will inform you via email or telephone.
  2. Shipping Rates & Delivery Estimates

    • Shipping charges for your order will be calculated and displayed at checkout.
    • An estimated delivery time will be provided after placing your order, but please note that delivery times are estimates and not guarantees.
  3. Shipment Confirmation & Order Tracking

    • You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped.
    • The tracking number will be active within 24 hours.
  4. Customs, Duties, and Taxes

    • GLOWCO INTERNATIONAL PTY LTD is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility.
  5. Damages

    • GLOWCO INTERNATIONAL PTY LTD is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  6. Returns & Refunds

    • We adhere to a strict return policy which can be reviewed separately on our website.

Thank you for choosing GLOWCO INTERNATIONAL PTY LTD for your health and beauty needs. If you have any questions about our shipping policy or need further assistance, please contact us.

We Are Glowco

At Glowco, since 2015, our mission has been clear - improving lives by addressing common issues like insomnia, anxiety, and stress. We're committed to natural solutions that promote overall well-being.

With over 10 years of development and the trust of thousands of satisfied customers, our leading products, Calmcarry and the Calmy weighted blanket, are here to make your life better.