What forms of payment do you accept?

We accept all major payment methods to make your Glowco purchase convenient and secure:

Credit & Debit Cards: Visa, Mastercard, American Express, and Discover

Digital Payments: PayPal, Apple Pay, Google Pay, and Shop Pay

Buy Now, Pay Later: Afterpay options available at checkout

All transactions are processed through secure, encrypted payment gateways to protect your financial information. Your payment details are never stored on our servers.

When will my credit card be charged?

Your credit card will be charged as soon as your order is accepted and processed.

One-Time Purchases: Your payment method will be charged immediately upon placing your order. You'll receive an email confirmation with your receipt and order details.

Currency & International Billing: All prices are displayed in your local currency when possible. International transactions may show a currency conversion on your statement, depending on your bank's policies.

Taxes & Duties: All applicable taxes and duties are included in your total at checkout. There are no additional fees upon delivery, regardless of your location.

Subscriptions

What Are Glowco Subscriptions?

Glowco subscriptions allow you to receive your favorite wellness products automatically at regular intervals, ensuring you never run out of the natural sleep and wellness support you rely on. Subscription orders typically offer savings compared to one-time purchases.

How Subscriptions Work:

• Choose your preferred delivery frequency (monthly, bi-monthly, or quarterly options may be available depending on the product)
• Enjoy automatic delivery without needing to remember to reorder
• Subscription pricing is typically discounted from regular retail prices
• You'll be charged automatically on your scheduled delivery date
• Products ship according to our standard shipping timeline

Managing Your Subscription:
You have full control over your subscription and can make changes at any time:

• Skip a delivery if you have enough product
• Change your delivery frequency
• Update your shipping address
• Modify payment information
• Cancel anytime with no fees or penalties

How to Cancel Your Subscription:
To cancel your subscription, visit https://www.theglowcompany.co/a/subscriptions/login and enter the email address you used when placing your original order. You can cancel at any time without any cancellation fees.

Important Note About Subscription Discounts:
If you are planning to make a purchase to take advantage of the additional subscription discount only to cancel immediately afterwards, the extra discounted amount will be required to be paid before cancelling the subscription. Please email us at shop@theglowcompany.co if you have questions about this policy.