The term “personal information” refers to information that is linked to your name or can be reasonably associated with you. This includes details like your IP address, e-mail address, mailing address, date of birth, telephone number, photographs, or any profile information you provide that could be used to identify you, as well as information about the products you purchase when such information is stored along with your name. Any information not linked to your name is not regarded as personal information.
HOW DO WE USE YOUR INFORMATION?
GLOWCO uses the personal information collected to fulfil your orders, provide information, and render services. We may use your data to monitor your purchases, purchase history, and to communicate with you for account-related and promotional purposes. Your information may also be used for other legitimate business reasons, such as fraud detection, debt collection, and maintaining business records.
Like other websites, we may also passively collect data using various technologies (which cannot presently be used to specifically identify you) such as your site preferences, age, gender, language, time zone, income, and education level (some of this information may be optional). We may utilise or disclose aggregate information for any purpose. We also obtain data about you from third parties, such as social media sites and data co-ops. We may purchase and exchange contact information, demographic data, commercial data, and internet and electronic activity with data co-ops and other third-party data aggregators.
How do we obtain your consent? When you provide us with personal information to execute a transaction, use a feature, validate your credit card, place an order, arrange for a delivery, or return a purchase, we infer that you consent to our collecting and using it for that specific reason only. If we request your personal information for a secondary reason, like marketing, we will either ask you directly for your explicit consent or provide you with an opportunity to say no.
How can you withdraw your consent? If you wish to retract your consent after granting it, you can do so at any time by contacting us at firstname.lastname@example.org or mailing us at:
GLOWCO PTY. LTD.
AUSTRALIA VIC 3192
We do not sell your personal information. To fulfil your orders, ensure payments, and for other legitimate reasons, we may share your data. We may also disclose your personal information if required by law or if you breach our Terms of Service.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and services to you. Shopify Inc. stores your data in secure servers and databases protected by a firewall.
When you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted in line with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only for the duration necessary to complete your transaction, after which it is deleted. All direct payment gateways follow the standards set by PCI-DSS, which is jointly managed by Visa, MasterCard, American Express, and Discover. PCI-DSS requirements aid in ensuring the secure handling of credit card information by our store and its service providers.
We share personal data with service providers, some of whom assist with marketing, and we may also share information with other trustworthy brands that we believe may interest our customers.
Remember that certain providers may be based or have facilities in a jurisdiction different from you or us. If you decide to proceed with a transaction involving the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Clicking on links on our store may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Our store uses data analysis tools to help us understand who visits our site and what pages are being viewed.
We employ reasonable precautions and follow industry best practices to ensure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. While we strive to protect the information in our possession, no security system is perfect, and we cannot guarantee that your information will remain secure under all circumstances.
If you provide us with your credit card information, the data is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we adhere to all PCI-DSS requirements and implement generally accepted industry standards.
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